Our Process
“We are not the right fit for every homeowner, and that is completely okay. Our process is built for homeowners who prioritize planning, communication, craftsmanship, and long-term value over lowest price.”
Free Phone Call
We learn about your project, confirm your budget is in the right range, and explain how our process works. We’ll also cover financing options if needed.
In-Home Consultation
Our designer comes to you — no showroom. We evaluate your space, take measurements, and confirm your budget is realistic. All decision-makers should be present.
Credited to your build
Design Package
Mood boards, 3D renderings, photo-realistic renderings, visual walk-through, selection boards, and your own client dashboard. You see everything before we build.
All fees credited to your build
All consultation fees, design fees, and deposits are non-refundable and credited toward your build.
Our Remodeling Services
High-end residential remodeling in Rochester NY and surrounding suburbs
Kitchen Remodeling
Custom cabinets, countertops, islands, and complete kitchen renovations
Bathroom Remodeling
Walk-in showers, custom tile, heated floors, and luxury bath renovations
Basement Finishing
Rec rooms, offices, guest suites, and full basement buildouts
In-Law Suites
Private living spaces for multi-generational families
Whole Home Remodeling
Complete renovations from foundation to finish
Laundry & Pantry
Custom storage solutions and functional upgrades
Rochester’s High-End Remodeling Company
GEM Remodeling is the high-end remodeling company serving Rochester NY and nearby suburbs. Veteran owned. Fully insured. We handle kitchens, bathrooms, basements, in-law suites, and full home renovations with 3D design, disciplined planning, and clean workmanship.
Areas We Serve
Pittsford · Penfield · Brighton · Webster · Fairport · Victor · Irondequoit · Henrietta · Greece · Spencerport · Hilton · Williamson · Ontario · Monroe County · Wayne County · Route 104 Corridor