Our Process
“We are not the right fit for every homeowner, and that is completely okay. Our process is built for homeowners who prioritize planning, communication, craftsmanship, and long-term value over lowest price.”
Free Phone Call
We learn about your project, confirm your budget is in the right range, and explain how our process works. We’ll also cover financing options if needed.
In-Home Consultation
Visit 1: We come to your home, evaluate your space, and take measurements.
Visit 2: We come back and present your estimate and a 2D rendering if needed. All decision-makers must be present. If you’re getting other estimates, have them before we return so everything can be compared properly.
Credited to your build
Design Package Add-On
Want to see your project before we build it? Add this to your consultation. You get mood boards, 3D renderings, photo-realistic renderings, a virtual walk-through, selection boards, and all material selections at presentation.
All fees credited to your build
All consultation fees, design fees, and deposits are non-refundable and credited toward your build.
Our Remodeling Services
High-end residential remodeling in Rochester NY and surrounding suburbs
Kitchen Remodeling
Custom cabinets, countertops, islands, and complete kitchen renovations
Bathroom Remodeling
Walk-in showers, custom tile, heated floors, and luxury bath renovations
Basement Finishing
Rec rooms, offices, guest suites, and full basement buildouts
In-Law Suites
Private living spaces for multi-generational families
Whole Home Remodeling
Complete renovations from foundation to finish
Laundry & Pantry
Custom storage solutions and functional upgrades
Rochester’s High-End Remodeling Company
GEM Remodeling is the high-end remodeling company serving Rochester NY and nearby suburbs. Veteran owned. Fully insured. We handle kitchens, bathrooms, basements, in-law suites, and full home renovations with 3D design, disciplined planning, and clean workmanship.
Areas We Serve
Pittsford · Penfield · Brighton · Webster · Fairport · Victor · Irondequoit · Henrietta · Greece · Spencerport · Hilton · Williamson · Ontario · Monroe County · Wayne County · Route 104 Corridor